You may be wondering why I felt compelled to extoll the virtues of perfectionism earlier. Even if you weren't wondering, I'm going to tell you anyway. Remember my post about our stay at The Sanctuary resort on Kiawah Island a couple of weeks ago? Well, what I didn't tell you is that I made them move us to another room after the first night because I noticed splatter marks on the walls around the toilet in the first room. Gross, right? Vomit, or... I don't even want to think about what else it could have been! Soon after moving into the second hotel room, I was grossed out by the discovery of black mold between the marble tiles of the shower stall, and we asked the front desk to have it cleaned. The black mold remained throughout our stay, as did a dirty tissue from a previous guest out on the balcony. Now, does this tell you more about the hotel, or more about me? Are my standards just too high?
One thing I can assure you of is that perfectionism comes in handy in the field of high-end design. As I was reminded on my vacation, it does not feel good to be paying a lot of money for something and then have to complain about everything in order to get things done right. That's why I finally looked the other way where the mold and dirty Kleenex were concerned -- I resigned myself to the fact that, no matter how much money I paid, no matter which room they put me in, the room would probably not be cleaned to my standards, and it's not like there was another 5-star hotel on the island that I could move to. I had to make the best of things, but my memories of the trip are soured by the fact that I paid through the nose to stay in a dirty hotel room. In my work, I obsess about the details in hopes that my clients will love everything the first time, without having to point out flaws and without having to feel bad about complaining in order to get what they want.
I have a feeling that my very talented digitizer, who does beautiful work that I am absolutely awestruck by, is probably whipping up a little Rebecca voodoo doll right about now after receiving my feedback on his design work. Soon I am going to be experiencing mysterious, sharp pains inflicted by stick pins far, far away... Still, I'd rather spend more time and energy getting the design right at this stage than have 16 yards of silk custom-embroidered and sewn into window treatments, only for my client to be disappointed by the quality on installation day. Perfectionism: It's A Good Thing!
Wednesday, September 8, 2010
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